Here are the current vacancies for Urram.

Urram Project Officer- (19 Hrs week)

Would you relish the opportunity to work with individuals and families in the Acharacle, Ardgour, Morvern, Sunart and West Ardnamurchan community council areas, and in partnership with NHS Highland, Highland Council and other stakeholders, to develop new and innovative ways of delivering social care services across West Lochaber

Urram is looking for a supportive, proficient and enthusiastic project officer who will work with our team to develop, launch and run a new support service for West Lochaber, operating throughout the peninsulas. You will have a concern for the people of West Lochaber and their wellbeing, and an understanding of care and support services. You will be comfortable and confident in working on your own initiative and in contributing to the wider team.

The role is grant funded through the Support in The Right Direction fund for three years. Whilst we fully expect the role to grow and develop it is entirely dependent on continued grant support and future relationships with statutory providers.

The Support in the Right Direction project for West Lochaber aims to improve access to social care supports, optimise individuals use of Self Directed Support and enable stronger self-management of long-term conditions. It will include the development of support hubs in various locations and a West Lochaber personal assistant brokerage network to support connections between local personal assistants and those needing support. It is part of Urram’s work in partnership with In Control Scotland and NHS Highland to develop an alternative model for local coordination and support of social care across West Lochaber. It is anticipated that there will be a phased approach for launching the service.

Urram’s team structure

Development Manager – responsible for development of Urram, (including Dail Mhor), fundraising for Urram’s work and support of activities. Line manager for team members.

Transport Coordinator- responsible for the delivery of Urram’s (Hospital) Transport Service and Car Club.

Befriending and social groups coordinator- responsible for befriending service and other social and activity groups across the area.

Social events coordinator- works closely with befriending and social groups coordinator to deliver community lunches and social and activity groups.

Main Tasks

Develop, launch and run a service.

· Develop a new service where individuals can come and meet with Urram team members to talk, access supports, be signposted to the right service, connected to existed social and activity groups.

a. Create an outline for service delivery, utilising existing groups and structures, and establishing new hubs as necessary. As resources allow, ensure the service is delivered in each community council area.

b. Provide social care and Self-directed Support information through drop-ins, advice points and one to one meetings. Assist individuals with putting outcomes and social care plans in to action (community brokerage).

· Publicise and promote the service- including contributing to the regular De Tha Dol article.

Engage with people

· Meet with potential and existing individuals using social care services.

· Utilise connections with the Community Contacts team for support.

· Support individuals and their families to access better supports.

· To work effectively as a team member in providing and facilitating a high standard of support in the community.

· Signpost individuals to other appropriate agencies, as and when required.

· Develop a local network of existing and new personal assistants (PAs) who could be called upon to provide respite or additional support.

a) Arrange support/training meetings for personal assistants as the opportunity arises.

· Support families to become PA employers if required.

· Encourage individuals to consider being a personal assistant even if just for a few hours per week.

· Build strong relationships with local social workers to support people in our area.


· Develop a ‘new entry information form’ to collect relevant data on service users, along with appropriate filing systems within Office 365 and SharePoint

· Hold- as a minimum- bi-monthly reviews with service users to monitor progress against indicators, collecting and collating feedback.

· Keep records up to date to ensure all information is captured for service delivery and reporting purposes.

· Monitor the demand for the service.

Additional tasks and responsibilities

· Work within the policies and procedures of Urram.

· Meet regularly with the line manager to ensure smooth running of the project.

· Attend staff and board meetings as appropriate.

· To identify funding opportunities (with the Board and colleagues) to develop services and so extend the job beyond the current hours and fixed term offered.

· Attending training as required.

· Any other tasks as they arise to contribute to the smooth running of Urram.

Person Specification

Essential Skills

  • Be self-motivated and able to use own initiative
  • To work effectively as a team member to provide and facilitate a high standard of support in the community.
  • Excellent listening skills along with good verbal and written
  • communication skills
  • An open and transparent communication and working style/manner
  • Commitment to enhancing the lives of those we work with in a fair and equality focused manner
  • Solutions focused
  • Ability to work on your own with ‘light touch’ supervision, good
  • Organisational skills and ability to work to deadlines
  • Ability to work flexi- hours (occasional evenings and weekends) as community meetings and working with volunteers may take place outwith normal office hours.
  • Ability to work within a dispersed remote team

Desirable skills

  • Understanding of Health and Social Care Partnership working
  • Familiarity with Microsoft Office 365 and social media

Essential Experience

  • An interest in care services for our elderly or isolated residents
  • Ability to treat all people with respect and courtesy, maintaining dignity
  • A desire to make our communities stronger
  • Understand the importance and have the ability to maintain confidentiality whilst respecting individual needs and differences.

Desirable Experience

  • A good knowledge of the west Lochaber area, ideally including Acharacle, Ardgour, Morvern, Sunart and West Ardnamurchan
  • A working knowledge of the Scottish social care system and self-directed support
  • Previous experience of developing community-based services
  • Fundraising experience
  • Understanding of, or experience in social/community enterprise and /or income generation in a third sector environment.

Employer / Commissioner:

We will consider applications from those wishing to be employed by Urram, or we may consider from those who are self-employed as a temporary measure, but the aim is to create an employed post.

Reporting to:

Urram (Gaelic – ‘respect’) Urram has a volunteer Board of Trustees, is a registered SCIO, office address is Dail Mhor, Strontian, PH36 4HZ.

This role will report to the Development Manager.


£15 per hour, 19 hours per week.

Pension contribution where agreed – 3%

Hours of Work:

The hours will be flexible, including evening work, but Time Off in Lieu (TOIL) will be recorded and given. (Monthly timesheets will be completed and submitted to the line manager.)

Holiday Pay:

You will be entitled to 5.6 weeks holiday per year pro rata.

Sick Pay:

Statutory only.

Fixed Term Contract:

Immediate start for an initial 12 months, subject to satisfactory performance. The funding is promised for a three year period and will be confirmed annually.


By BACS monthly in arrears.

Place of Work:

Applicants will work from home.

Most meetings will likely be via Zoom or Teams although face to face meetings will be encouraged where possible and practicable.

A laptop can be provided.


Mileage related to the project throughout the Peninsulas will be paid at 45 pence per mile.

Out of pocket expenses can be claimed for consumables, travel to meetings.

A mobile phone is required for lone worker regulations.

Recruitment process: